Wednesday, March 11, 2015

24 hours late

My flight from Chicago to Denver should have lasted 2 hours 10 minutes. Frontier Airlines managed to stretch the ordeal out to more than 24 hours. Planes didn't show up, after frustrating hours with no communication, flights were cancelled. No effort made to compensate arrange a new schedule, vouchers, nothing. The employees were exceedingly rude to us customers.
The only explanation offered by the rude company spokesman was that the plane had "mechanical problems". Yes, I would prefer to fly on a safe, mechanically sound plane, but weren't there any other planes available in 24 hours? All the flights seemed to have "mechanical problems"all the time and everywhere.
And the weather was fine, clear  in Chicago and lovely in Denver. No storms or nasty weather excuses for the problems.





My heart went out to this young woman flying alone with her infant. Four or five hours walking up and down the terminal keeping the baby quiet from Wednesday to Thursday.

And the weather was fine, clear  in Chicago and lovely in Denver. No storms or nasty weather excuses for the problems.

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